OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
87 ratings and 58 comments received in the last 90 days.
11 March 2025
Everything went smoothly
01 March 2025
Millie was very helpful
06 February 2025
Everyone and everything was very good
04 February 2025
Daniel was informative and greatly helped with the completion of the forms.
04 February 2025
Very good, all the staff were very professional.
02 February 2025
Millie answered all my questions clearly and she was always prompt in getting back to me.
30 January 2025
Millie was extremely friendly and knowledgeable.
21 January 2025
Communication was fabulous and I felt very confident all was in hand. Daniel is is a valuable asset to your organisation
20 January 2025
Daniel kept me updated all the way through with the purchase of my new car. Everything was so easy to do and stress free.
22 March 2025
See answer to Q1
21 March 2025
Good work carried out.
20 March 2025
The staff very helpful and by picking up andcreturning the car very helpful.
14 March 2025
Professional friendly customer service always
12 March 2025
Friendly customer service
10 March 2025
Got my car sorted very quickly but very expensive
09 March 2025
Excellent customer care and updated on progress of my car
08 March 2025
see above
06 March 2025
Vehicle attended to professionally.
04 March 2025
A professional job done by mechanics working solely on Mini Cooper!
19 March 2025
Daniel was very friendly and professional at each contact which made the process very pleasant